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Referral Requirement/Maintaining Network Benefits 2022-2023

Open Enrollment Notifications

Our office sends out four “Open Enrollment” notices each major (fall & spring) semester through broadcast email.  These open enrollment notifications and information regarding the Student Health Insurance are sent to the student’s official UA email (@arizona.edu) address in compliance with UA email policy.

Automatic Renewal of Coverage: Once enrolled, you will be automatically re-enrolled and billed the appropriate premium through the UA Bursar’s office in future semesters (each fall and spring) within 3 business days of showing registration units, providing eligibility is met.  If you wish to cancel coverage, you must do so during the published open enrollment. 

Enrollment for Post-Doctoral Fellows, J1 Visiting Scholars and J1 Student Interns are handled directly through the UA Campus Health Insurance Office.

Coverage Periods

Fall Semester:  August 16th through December 31st  (provides 4.5 months of coverage)

Spring Semester:  January 1st through August 15th  (provides 7.5 months of coverage, includes summer months)

Summer Session I & II:  June 1st though August 15th  (provides 2.5 months of coverage)

Maintaining Network Benefits

All three state university campus health services (UA, ASU, and NAU) serve as primary care providers for the enrolled members under this plan.

Referral is Required: for services received within 25 miles of the UA Main Campus (85721).  If the community provider refers you for additional care, UA Campus Health must authorize that referral before being seen.

Referral is Not Required: for services received beyond 25 miles (based on zip code where services are received) from the UA Main Campus (85721); treatment of an emergency medical condition at an Emergency Room; participating Urgent Care Facilities (all follow-up treatment received within 25 miles of the UA Main Campus must obtain a referral from UA Campus Health); Obstetrics and Gynecological Treatment; Routine Eye Exams; Preventive/Routine Services (services considered preventive according to the Affordable Care Act and/or services rendered not to diagnose or treat an Accident or Sickness); Injury to Sound, Natural Teeth; and Impacted Wisdom teeth.

Insurance ID Cards are available in your UnitedHealthcare StudentResources (UHCSR) "My Account" approximately 3-5 business days from your enrollment, or you may request one to be mailed to you by calling UHCSR Customer Service at 1-866-654-7445.

Locating UnitedHealthcare Participating Providers

Online provider directory: Visit www.uhcsr.com/arizona or log on to your UHCSR member account and use the link provided.  It is the member’s responsibility to ensure they are seeing UnitedHealthcare participating providers.  List is subject to change.

If going out of the country, review the Benefits and UnitedHealthcare Travel Information.