Referral Requirement/Maintaining Network Benefits

Open Enrollment Notifications:  Our office sends out four “Open Enrollment” notices each major (fall & spring) semester through broadcast email.  These open enrollment notifications and information regarding the Student Health Insurance are sent to the student’s official UA email (@email.arizona.edu) address in compliance with UA email policy.

Automatic Renewal of Coverage:  Once enrolled, you will be automatically re-enrolled and billed the appropriate premium through the UA Bursar’s office in future semesters (each fall and spring) within 3 business days of showing registration units, providing eligibility is met.  If you wish to cancel coverage, you must do so during the published open enrollment. 

Enrollment for Post-Doctoral Fellows, J1 Visiting Scholars and J1 Student Interns are handled directly through the UA Campus Health Service Insurance office.

Coverage Periods

Maintaining Network Benefits: All three state university campus health services (UA, ASU and NAU) serve as primary care providers for the enrolled members under this plan.

Referral is required: for services received within 50 miles of the UA Main Campus (85721).  If the community provider refers you for additional care, the UA Campus Health Service must authorize that referral prior to being seen.

Referral is not required: for services received beyond 50 miles (based on zip code where services are received) from the UA Main Campus (85721); treatment of an emergency medical condition at an Emergency Room; participating Urgent Care Facilities (all follow-up treatment received within 50 miles of the UA Main Campus must obtain a referral from the UA Campus Health Service); Obstetric and Gynecological Treatment; Routine Eye Exams; Preventive/Routine Services (services considered preventive according to the Affordable Care Act and/or services rendered not to diagnose or treat an Accident or Sickness); Injury to Sound, Natural teeth; and Impacted Wisdom teeth.

Insurance ID Cards are available by going to www.aetnastudenthealth.com. Select “The University of Arizona” from the drop down menu, click on “View your School” and select the “Get your ID Card” link or you may request one to be mailed to you by calling Aetna at 866-376-7450.

Locating Aetna participating providers:  On-line provider directory: www.aetnastudenthealth.com

It is the member’s responsibility to assure they are seeing Aetna participating providers.

If going out of the country, review the Benefits and On-Call International information.

List is subject to change