Counseling & Psych Services

At CAPS, enrolled students can receive mental health care, including self-paced self-help, short-term counseling, short-term psychiatry, groups, and workshops. Our goal is to get the right student, to the right treatment, at the right time, because here at CAPS we believe every client has different needs and no one should need to wait for that care. 

Find out more about:

• CAPS Services & Resources Overview 
• CAPS FAQ's Information about accessing services, fees, insurance, and more. 
• Who We Are & What We Do. 
• CAPS Cultural Center Liaisons
• Oasis Sexual Assault, Relationship Violence, and Trauma Services 
• How to Get the Most Out of Online Counseling 
• Tools for What’s Happening Now Tools for COVID, political stress support, and Black Lives Matter resources
• Free Self-Help Programs for Students

*If you or someone you know is an immediate suicidal crisis or emergency, call 911.

Speak with someone now:

• CAPS: Use our remote triage service or call CAPS at 520-621-3334 to speak with a licensed counselor. *After-hours crisis callers may speak with a licensed counselor by pressing 1 when prompted by the automated message. 
• Suicide Prevention Lifeline: If you are in crisis, you can call the SUICIDE PREVENTION LIFELINE  at 1-800-273-TALK (8255) or contact the Crisis Text Line by texting TALK to 741-741​. 
• Disaster Distress Hotline: Connect with a live Disaster Distress Hotline crisis counselor 24/7, from all 50 states. Text TALKWITHUS for English or HABLANOS for Spanish to 66746 or call 1-800-985-5990.  

More crisis resources:

Crisis Resources & Hotlines 

International Help Lines and Crisis Lines 

Parents and family are a key factor in student success, both academically and personally.

Find out more about how you can help your student:

• Helping Your Student Navigate College 
• Parents Matter free consultation service 
• Signs of psychological crisis and suicide risk 
• Tips on coping with COVID-19

Find out more about CAPS services and fees: 

• CAPS Services & Resources Overview 
• How students who are minors can access CAPS services. 
• CAPS FAQ's Information about accessing services, fees, insurance, and more. 

CAPS offers consultation and education for UA faculty and staff service students. If you have a question, want to request a presentation, or need to consult about a student of concern, we're here to help. 

Find out more about:

• CAPS Outreach and Consultation Services 
• CAPS Services and Resources Overview 
• How UA Dean of Students Office can help. 
• Signs of Psychological Crisis and Suicide Risk 
• How students who are minors can access CAPS services. 

If you’re concerned about a friend’s recent behaviors, emotions, or statements, here’s how you can help: 

• How to Help a Friend 
• Friend2Friend Information to empower students to look out for each other's health and safety. 

CAPS REGULAR BUSINESS HOURS ARE 8 AM TO 5:30 PM. Please see https://health.arizona.edu/caps-hours-locations or call 520-621-3334 for any changes during holidays, university breaks, and between semesters. 

CAPS Main Phone: 520-621-3334 *After-hours crisis callers may speak with a licensed counselor by pressing 1 when prompted by the automated message.

View more about our Hours and Locations

CAPS FAQ Page Information about accessing services, fees, insurance, and more. 

CAPS Services and Resources Overview 

CAPS Care Pathways is a new initiative developed in response to the ever-growing need for mental health support. Our goal is to get the right student, to the right treatment, at the right time, because here at CAPS we believe: 

• No one should have to wait for mental health treatment. 
• Every client has different needs that require different types of care.
• Mental health treatment requires ongoing evaluation to ensure the best outcomes for every client. 

Here's how CAPS Care Pathways works: 

All students who come to CAPS will need to first complete a triage. Prior to triage you will complete some paperwork to get established as a client. Included in your paperwork is a mental health evaluation measure that providers use to help inform treatment recommendations. Paperwork for your first appointment usually takes around 30 minutes. During your triage you will be able to speak to a counselor about your mental health needs in a supportive one-on-one format. Toward the end of your triage you and the counselor will complete a CAPS Care Pathways Custom Care Plan. We will review CAPS’ resources and make recommendations that we believe will meet your needs. Recommendations may include using a single resource or a combination of resources including what is listed below: 

• Free self-help resources, like TAO, WellTrack and other online tools and apps. 
• Pathways to Wellness 
• Psychoeducational workshops. 
• Group counseling focused on a variety of topics and support-based groups designed to support people of color, LGBTQIA+ students, and graduate students (among others). 
• Short-term individual counseling: while we do not have session limits most of our students get their needs met in 1-4 sessions 
• Psychiatry used in tandem with other CAPS services. 
• Comprehensive Referral Support for students wanting to engage in individual counseling beyond our short-term model. Find out more about our care coordination services. 
• Specialty services including the ADHD Clinic, short-term couples counseling, crisis services, eating disorder support, LGBTQIA+ services, Oasis counseling (for students impacted by sexual assault, relationship violence and stalking), substance abuse assessment and recovery support including Wildcats Anonymous. 
• Support in getting connected to other campus resources. 

As you progress through your Custom Care Plan, there will be opportunities to reevaluate your plan with a counselor. If you’re interested in starting your own Custom Care Plan simply call to preschedule a triage by calling (520) 621-3334 or “walk-in” through our online triage service. 

CAPS services are for every University of Arizona student, including students of all races, genders, sexual orientations, ages, religions, abilities, and sizes. At CAPS and Campus Health, we strive to support the mental health and wellbeing of all students by creating an environment of trust, respect, and openness. This is our commitment to you.