Frequently Asked Questions

Medical Records Department Phone: 520-621-4068 Fax: 520-626-4301

If you are an active student, you can log into your PatientLink portal and print your immunization record. After logging in, select 'Immunizations' and click the print link in the upper right corner.

Click to Access PATIENTLINK

If you are not an active student, you will need to complete an Authorization for Release of Information form and fax it to (520) 626-4301.

In accordance with Arizona law, medical records are retained for minimum of 10 years.

  1. Complete an Authorization for Release of Information form
  2. Attach a copy or upload a picture of your photo ID with the form
  3. Active students can submit the form with a copy of their ID through their PatientLink portal or fax it to (520) 626-4301.
    *If you are not an active student, you can submit your form to us by fax: (520)-626-4301.
  4. Some records requests will incur copying fees. You will be notified in advance if the fee applies to your request.

In accordance with Arizona law, medical records are retained for minimum of 10 years.

Counseling and Psych (CAPS) records are not released through the Medical Records Department. You will need to complete a CAPS Authorization for Release of Information and submit your request to the CAPS office. For more information on obtaining CAPS records please call the CAPS office at (520) 621-3334.

Under Arizona and federal  law, you may be charged a reasonable fee for the production of your medical records. Record requests greater than 10 pages incur a $5.00 fee. If you make payment in person, you can Bursar the fee. Payments can also be made over the phone via credit/debit card.

Copying fees are waived for medical records provided from CHS directly to another healthcare provider for continuity of care.

The Medical Records department processes most record requests within 14 business days. However, state and federal law allow up to 30 days for processing record requests. Processing times are always longest around graduation.

Medical records can be sent to you via:

  • Mail
  • Fax
  • Email (via Neo Certified for secure transmission)

The Medical Records Office Hours are Monday, Tuesday, Thursday, Friday 8am – 4:30 p.m. and Wednesday 9am – 4:30 p.m. The office is closed on University Holidays.

The Medical Records Department is located on the second floor of Campus Health on the southwest side of the building.